Why Should I Save my Warranty Paperwork?

Automatic Storage Water Heater ReceiptWe worked on a faucet for a previous customer.

Luckily, she had saved the paperwork that came with her faucet. This faucet had no identifying marking on it to indicate which company manufactured the faucet. We were able to identify the particular make and model of this faucet, and contact the manufacturer. They will mail her a replacement part and we’ll zip back over to install it.

Many if not most of today’s faucets and plumbing fixtures come with a warranty.

Our customer’s good recordkeeping saved her money. Additionally, if she not had this paperwork, we would have had to do a time-consuming search of different manufacturers to try to determine the correct make and model. Since most manufacturers change their product on an annual basis, it’s often difficult trying to identify the correct parts.

Paperwork is equally important for water heaters, although to a lesser degree.

Water heaters come with a product label permanently attached that identifies the model number and serial number. With this information, we can determine the manufacturing date of the water heater and the warranty expiration date. Since most supply houses rotate their stock this is not a common occurrence, but it we have seen it in the past. With today’s installed price of a quality water heater passing the thousand-dollar range, you want to ensure you get all the warranty you pay for.

At Sav-On Plumbing we recommend that our customer complete and submit the warranty paperwork that comes with their new purchases. We will do our part by helping you fill out your warranty card. Always put your paperwork in a folder with the receipt for the work. We call ours “Household” and keep all our miscellaneous household receipts there, filed by year.

With a good organizational system, everyone benefits and it is a mostly painless process for everyone involved to take care of any unexpected repairs.

Mobile home plumbing problems our specialty

Not every plumber works on mobile or manufactured homes.plumbers-not-afraid-of-coons

There are several reasons that plumbers you phone may refuse to work on your mobile home. First, some plumbers have limited experience with the specialized plumbing used in mobile homes. Next, there are varieties of “critters” that can crawl under your mobile home and set up shop. This includes snakes, roof rats, scorpions and raccoons (yes, there are raccoons in Phoenix!).

Finally, some plumbers are just too large to fit in the crawlspace under a mobile or manufactured home.

If you are experiencing a mobile home plumbing problem, give us a call first. We can discuss your problems first, and then if we feel we can help, we will visit your manufactured home to provide an on-site evaluation and estimate. Our plumbers have no problem fitting under your mobile home. We aren’t afraid of critters, although you may need to spray if there are spider infestations before we can evaluate the problem.

We have been repairing mobile homes since 1981. Many older model homes have old galvanized plumbing that can be challenging to repair. Our extensive experience with mobiles allows us to repair pipes that other plumbers may be afraid to tackle. If your home does need re-piping, we are well equipped and qualified to perform the job.

Mobile home or manufactured home drains can be difficult to clean, as well, leaving many plumbers frustrated and unable to clear the stoppage. After more than 30 years drain cleaning and doing mobile home repair in the Glendale area, there are not too many surprises for our skilled service technicians.

Mobile home plumbing repairs and drain cleaning are not for the faint of heart. We know this.

At Sav-On Plumbing, we are not afraid!

Keep Your Plumbing In Shape To Help Prevent Water Damage

Locate your main water shut off valve in an emergency

According to Travelers Insurance, from 2009 to 2015, the second leading cause of homeowner’s claims was water damage. The Independent Insurance Agents’ Association recommends these tips to keep your plumbing in shape to help prevent water damage:

  • Inspect your entire plumbing system for leaks. A good place to start is at the city water meter. Here you will find a small red triangle or a 5-pointed indicator on the face of the meter itself. If this indicator is moving, water is being used someplace. Visually check all your plumbing fixtures to see if any are leaking. Some small leaks are hard to find. Another check is to install a water pressure gauge on your main water line. Now shut off the water feed. If the needle indicator on the gauge drops, there is a leak somewhere.
  • Install a pressure-reducing valve if your home or business water pressure exceeds acceptable standards. Ideal water pressure is 60 pounds. Above this is considered high pressure and over 85 pounds, plumbing code mandates that you have a pressure-reducing valve. Water pressures typically rises in the evening hours when less water is being used. It may rise over 20 pounds at night, so the 70 pounds you had this afternoon is now over 90 pounds. It is even greater on water heaters due to the expansion effect of heating water. Excessive pressure is the mortal enemy of a water heater.
  • Locate and ensure your primary water shut-off works. The time to locate your main water shut Main water shut off valveoff is not when you need it. In a flood situation, every second counts. Often we see shut off valves located behind shrubbery that the homeowner must remove so we can access the shut off valve. Often this valve hasn’t been turned on or off in a decade or more. Likely, this valve is frozen in the “on” position and will not shut off under any circumstances. When a broken pipe in the wall is spewing water is not when you want to make this discovery.
  • Inspect the water heater, pan, piping, and vent for cracks or leakage. Know how to operate your gas shutoff valve. Test the water shutoff valve for the water heater, as well. If you have a hot water leak and must shut off the water, it’s nice to just shut the water heater off and still be able to use the rest rooms, wash your hands, and do a load of laundry with cold water. In the event that you have to shut off the water supply to the water heater you will want to shut off the gas supply as well (if you have a gas water heater). If you have an electric water heater, turn off the breaker instead. Since water heater failure is a major source of home plumbing floods, a regular inspection of the water heater and its attachments is a good preventative measure.

At Sav-On Plumbing these measures are part of our home inspection process, included with any service we perform. If preventing a flood in your home sounds like a good idea give us a call 602-488-4647. We will be happy to evaluate your plumbing.

Simple Maintenance Can Double the Life of Your Water Heater 


Did you know your water heater is not maintenance free?

One of the best ways to double the life of your water heater is by replacing its anode rod.

If you’ve purchased a quality water heater, you can expect it to last at least ten years with proper maintenance. We sell only quality units that come with a standard six-year warrantee.

Assuming you’ve purchased a good unit, one of the most important things you can do is replace your anode rod.

What is an anode rod?

An anode rod screws into the top of your water heater to protect your water heater against rust and corrosion. The rod is a steel core wire comprised of three different metals. The anode rod “sacrifices” itself through a process called “electrolysis.” This way, the anode rod corrodes rather than the metal in your water heater. The photo shows a four-year old anode rod our plumber, Jesse, recently replaced.

Manufacturers recommend you change your anode rod every four years. When this maintenance is done properly, we’ve seen water heaters routinely last from eight to ten years or more. Changing the anode rod every four years in connection with flushing your water heater yearly can significantly extend the life of your water heater. Call us for more information about this important water heater maintenance.

Be sure your water heater has the correct anode rod for your water conditioning system. If you have a salt-based water conditioners or water softeners require a special anode rod that doesn’t come standard in any water heaters.

And if you don’t have a ball valve on your incoming water line to your water heater, install one. This will make it easier to service the water heater and helps to prevent a costly water damage claim.

Routine maintenance extends the life of your water heater

Let’s recap the four maintenance steps you can take to insure you get the maximum life out of your water heater.

1. Replace your sacrificial anode rod every four years. This is your protection against corrosive elements destroying the lining of your water heater

2. Service your water heater on a regular basis as directed in your owner’s manual.

3. Install long-life or lifetime warranty heating elements in your water heater.

4. Install a ball valve or metal water heater drain in your water heater.

Most of us simply don’t have the time or the skills to service a water heater. Don’t get stuck replacing a leaking water heater without first trying some maintenance. With the installed price of a quality water heater exceeding $1,000, replacing the anode rod and servicing your water heater is a sound investment.

If you need help, give Sav-On Plumbing a call at 602-488-4647.

We will come out and service it the first time and show you how to perform this task yourself, saving even more money.

Anode rod

Is it time to replace your supply lines?

What is one of the worst things you could experience when you pull up to your home after a hard day at work? How about opening your door to a deluge of water? You’d better hope your homeowner’s insurance is in force, because the average water damage claim in the US costs about $8,000. One of our client’s claims cost over $30,000 to repair the damage.

In the past six months, we have had three customers who experienced this exact occurrence, and each time, the same culprit was responsible: a broken toilet supply line. Broken toilet supply lines are the major cause of flooding in homes today.

If you have toilet supply lines that look like either of the pictures below, you should be concerned.

supply lines

If the prospect of tearing out your carpet, your cabinets, your furniture and removing the bottom 18″ of drywall doesn’t appeal to you, it would be wise to change out your toilet supply lines. If they are the supply lines pictured that have a plastic nut where the supply line attaches to the toilet, you should strongly consider replacing them immediately.

While these supply lines have been used for years with few problems, as they age, the plastic nut becomes brittle. Usually they crack at the mold seam and a small leak develops. However, there is the strong possibility that they will crack entirely and detach completely from the toilet.

If that happens, there is going to be a lot of water flowing.

If you’re not at home, it’s going to be a disaster. While manufacturers still make these plastic supply lines, we only install supply lines with metal nuts.

At Sav-On Plumbing, we feel an obligation to inform our customers, and our future customers, of a potential disaster, and offer a reasonable solution to this potential problem. If you have any of these supply lines in your home, give us a call.

We offer a special service rate where we will visit your home and change all your toilet supply lines at a minimal charge. Our visit also includes a complimentary, whole-home plumbing inspection, as well.

Call us today for more information.



Why Should I get a Building Permit for Plumbing in the City of Glendale?


Getting a building permit can be a hassle. You are often required to submit a set of plans to obtain the permit. And then there’s those pesky permit fees.

Many plumbing projects don’t require a building permit. For instance, in the city of Glendale, Arizona, if a homeowner replaces his or her own water heater a permit is required; if the same job is done by a licensed contractor, like Sav-On Plumbing, the city does not require a permit.

Permits are generally not expensive. They are based on the dollar value of the improvement you make. Permits also serve other functions—they try to protect the consumer from shoddy or illegal workmanship by unqualified contractors. By the same token, they also protect the contractor from false or frivolous claims by the homeowner that allege poor workmanship, so obtaining a permit is kind of a win-win situation.

If you complete a job where that city or regulating agency requires a permit but you do not obtain one and you get caught (some neighbors have been known to turn in another neighbor who fails to pull a permit), you will have to pay double the normal permit fee. Worse, there’s also the possibility that you could be required to tear out all the work you have done. While this is the extreme, it is a possibility. For example, my father-in-law commissioned a custom fireplace from a wonderful masonry craftsman in Glendale as part of a remodel conversion of a garage into a livable space. Once the craftsman completed the massive fireplace, the inspector noted he had not inspected the fireplace nor was it sufficiently described in the plans. The City of Glendale building inspector insisted they drill holes in the fireplace at certain intervals to ensure the fireplace contained sufficient rebar. So there are many aspects to building permits, and this article is just a small part of what can be a complex, irritating process.

If you’re contemplating a remodel or repair, call us. We can review your project and discuss your options and provide an estimate.

You’re always dollars ahead by using a licensed, bonded and insured plumbing contractor.

You’re always dollars ahead by using a licensed, bonded and insured plumbing contractor.





Why you should buy your faucets and fixtures from a reliable plumber

You need a new faucet or a new toilet and have been viewing the selection on Amazon or eBay. They have some pretty good looking items there, don’t they? Or perhaps you’ve just left Costco or Sam’s Club and were blown away by some shiny new faucet at a price that was almost too good to resist. At Sav-On Plumbing, we understand. Everybody wants to save money today.

Before you plunk down that hard-earned cash, consider these questions before you make your purchase.

  • If your new faucet or fixture develops a leak and needs repair, where will you get the necessary parts to fix them? They don’t sell repair parts at Costco or Sam’s Club.
  • Who is going to take the faucet apart to determine what parts are needed for the repair?
  • Who is going to order the new parts to make sure you get the right ones?
  • Who will install the new parts?
  • Consider this – how long will it take to get the new parts?
  • Are these new parts covered under your fixture’s warranty?

Let’s review the warranties available on plumbing fixtures you purchase. Many manufacturers offer lifetime warranties on their products if installed by a professional plumber. We sell and install only quality, name brand faucets and fixtures that come with good warranties, most of them a lifetime warranty.

why you should buy your faucet from a reliable plumberIf you purchase one of our premier faucets, not only is the faucet warrantied for life, so is the labor. This means if the faucet ever needs replacement, you will not pay to replace or repair it.

Our warranties are the best in the business and are designed to help you save money and time.

While you may pay a bit less if you buy a faucet yourself, we suggest you look at the lifetime cost of the faucet and make your decision accordingly. You’ll probably save money in the long run.

Upgrading your faucets can provide your kitchen or bath with a new, more modern look.

Considering new faucets? Call us at 602.488.4647.

Thinking About Remodeling? Think Plumbing First

Perhaps you’ve just gotten a big refund check from your taxes and are ready to remodel that kitchen or bathroom you’ve always wanted to redo. You’ve chosen the new tile all, decided on paint color and even bought new cabinets. You’re ready to go. Before you proceed, however, a consultation with a reputable plumber is the first step you should consider.showerbefore5775

Often homes have hidden plumbing or worn out piping. As you open walls or floors, you may discover your underground piping is worn out and you must replace it. That may mean jack-hammering the floor and ruining that pristine new tile flooring you’ve just installed. Or perhaps the water piping or drain piping in the walls outlived their useable life and a contractor will have to reopen walls to replace piping or drains. That means tear-up of new paint or tile to make the necessary repairs. It’s always best to readdress these types of issues before you spend on a pricey remodel.

A safer course of action before you begin your remodel would have been to call Sav-On Plumbing. We conduct a home plumbing inspection and evaluation. We assess the age and condition of your hidden plumbing and offer suggestions that may save you money and major inconvenience down the road.shower-after5698

Even copper piping won’t last a lifetime. The reality is that underground copper pipe has a realistic serviceable life of 25 years. Sometimes it lasts longer, but it may develop significant problems before that age. It would be much better, and much cheaper to address a potential problem before spending a bundle on a remodel only to have to tear it out for corrections.

We frequently run into problems just like this. We recently re-piped a home for a customer who had spent tens of thousands of dollars on tile and paint only to have to remove much of it to fix a leaking underground pipe. Save yourself a world of grief; get a professional opinion before you undertake a kitchen remodel or a bath remodel.

Call us for more information at 602.488.4647.

How can I prevent my pipes from freezing?

At this time of year, we receive a lot of calls from Phoenix homeowners regarding frozen pipes. While we’re always happy to help out, we’re always saddened by the damage that is, in some cases, preventable. Here are the best ways to prevent damage from freezing pipes.

  • Locate your home’s water shut-off and check to make sure the valve works. Often the main shut-off valve is broken, but you don’t know it until you attempt to close it.
  • If you have a swamp cooler, disconnect the water that runs to the unit.
  • Insulate your main water line where it comes out of the ground to the point where it enters your home.
  • Disconnect your water hoses from your hose bibs. Wrap the outdoor faucets with insulation to help prevent freezing.
  • If you have exposed pipes in your attic, insulate them. If you’ve had a slab leak and a reroute, it’s very likely that you have pipes in your attic.
  • Leave cabinets with water pipe under them open so that heat from your heating system can circulate there.
  • If you can’t get the work done prior to the freeze or until you can have the work completed, as a last resort, leave a hot water tap dripping at night. Preferably, open the one farthest from your water heater. Even a trickle can help prevent freezing.

Remember, temperatures can vary greatly over the Maricopa metropolitan area. The temperature in Buckeye near the white tanks might be five degrees or even colder than in downtown Phoenix. These are just a few of the tips that we can help you with should this cold weather continue.

In 2014, the average cost per square foot to repair water damage ran $10.72 to $13.19. You can estimate the cost of a water damage claim to your home based on your zip code at this link at Homewyse.com. However, the easiest route is to protect your pipes so that you don’t have to test how well your homeowner’s policy covers your claim.


Why is my water heater making noises?

Did you know you can increase the life of your water heater simply by maintenance?

The average cost to replace a hot water heater in Glendale is roughly $1,000 depending on the size and if your space can accommodate the new, federally mandated larger units. If the water heater is not where you can hear it, you may not even be aware that your water heater is singing to you, or making a popping, bubbling, noise.

A buildup of scale and sediment in your water heater results in water heater noise. This occurs due to the buildup of scale and sediment on your water heater elements, which results in water heater noise. Rather than wondering, consider any unusual noise coming from your unit as a cry for help. One visit from a reputable plumber can help extend the life of your unit by years.

Every water heating unit contains what’s called an “anode rod.”

An anode rod is a sacrificial element, meaning it gives its life (corrodes) to prevent tank and water system corrosion. Installing a new anode rod can extend the life of your unit significantly and is an important step in preventative maintenance.

Another step is to flush your water heater. This removes particulates like rust and dissolving anode rod material. While you can do it yourself, it’s a task most homeowners put off until it’s too late.

Why not schedule an appointment with us to ensure your water heater is in top condition?

It’s amazing how fast the years go by. If you think your water heater is more than four years old, it’s time for Sav-On Plumbing to pay you a visit. Our licensed, bonded and insured plumbers are knowledgeable, cheerful and eager to serve you.

Replacing a water heater is expensive. Preventative water heater maintenance is money well spent and can extend the life of your water heater.


Installing Water Heaters in Goodyear, Arizona

We replace a lot of water heaters in Goodyear, Arizona. Many of these water heaters have a special pressure expansion valve and ball valve components unique to the City of Goodyear’s building codes.

Many governmental agencies require the use of an expansion tank on a water heater. The expansion valve required in Goodyear takes the place of the expansion tank required in many other cities. Any water heater installed in Goodyear is required to have an expansion valve or an expansion tank. The problem with these valves is that they wear out and begin leaking.

water heater installed

The expansion valve will start dripping slowly at first, but over time, will discharge a steady stream of water. To avoid wasting water or creating a mold issue, you must replace the valve. The problem we find is that none of the plumbing supply houses in the Valley carry replacement valves required in Goodyear. Many plumbers when faced with this issue simply disconnect the expansion valve and the special ball valve. They put in a regular ball valve, which violates the Goodyear building code. When you put your house on the market, a home inspector flag your water heater and you will need to install the correct valve.

Rather than replace the expansion valve, you can install an expansion tank, but you’ll have to do one or the other before the home will pass the home inspection. Any problem like this could delay the sale of your home.

Expansion tanks are probably your best option, especially if you must remedy the situation quickly. At Sav-On Plumbing, we can quickly fix this problem. Of course, if you had called us to replace your water heater in the first place, you wouldn’t face this problem. As Valley plumbing specialists, we install all our water heaters to meet the building code for the city or municipality where you live or work. While building codes may seem like a nuisance sometimes, they are there to protect the homeowner.

Call us today 602.488.4647 for a free estimate on your plumbing problem.

Protect Yourself and Your Water Heater

We recently completed a Goodyear plumbing repair for a customer who had an incorrectly installed water heater pressure/temperature relief line or drain. The function of the pressure relief line is to release excess pressure in your water heat in case the water heater malfunctions and dangerous pressure builds.

As you can see from the accompanying picture, there are two glaring errors in the installation of this safety feature. Since water expands when heated, it is vital that this valve works correctly.

Incorrectly installed pressure relief line
Incorrectly installed pressure relief line

In this case, the drain line immediately after the pressure relief valve is not sloped downhill. This causes the released water from the valve to stay in the valve and corrode the valve’s inner workings. Eventually, this valve will leak and waste water, compromising the valve’s integrity.

Further, the relief line loops up onto the top of the heater, creating a water trap. This further compromises the integrity of the relief valve. Finally, the improper relief line was installed with a water flex connector. Water flex connectors can be used to carry water to and from the heater but are prohibited by plumbing codes for pressure relief lines usage.

This home was on the market. While a home inspection should catch these errors, repairs may delay the sale of the home.

Below is a picture of a correctly installed pressure relief valve.

Correctly installed pressure relief line
Correctly installed pressure relief line

We all want to save money. However, hiring someone not skilled in the correct installation of a water heater and who doesn’t understand the reasoning behind the required safety features can cost you much more in the long run. If the heater malfunctioned and the valve failed to function properly, a catastrophic failure can occur. Watch this YouTube video to see the worst-case scenario when a water heater fails.

At Sav-On Plumbing, we are licensed, bonded and insured plumbing contractors who are well versed in the proper installation of water heaters.

Call us today at 602.488.4647 for a free estimate for your plumbing problem.


Why Sav-On Plumbing is your Best Choice to Save Money on Plumbing Repairs

You may need a plumber but worry about the cost you must pay for the repair. We understand, because we pay repair people, as well.

What some companies charge for the same services we offer sometimes shocks us. We realize when you’re paying $50,000 to $60,000 dollars a month for advertising alone, plus sending your servicemen to the job in 2015 vehicles, you must charge a lot of money. Somebody pays for all that expense and that someone is you, the customer.

At Sav-On Plumbing, we don’t spend a lot of money for advertising or on fancy trucks. Most of our customers are referrals, so we don’t spend a lot of money for advertising. Check our reviews on Yelp.com to see what our customers say about us. We are also members in good standing with the Better Business Bureau and have an A+ rating with them.

Sav-On Plumbing are licensed, bonded and insured plumbing service techs

What you will get if you choose Sav-On for your plumbing repairs are licensed, bonded and insured plumbing service techs who are tradesmen, not sales people. We will thoroughly explain your problem, what your options are and recommend a solution.

Our servicemen will arrive on time, ready to do the work. We drive later model, fully stocked vans, stocked with the supplies to complete most repairs on the spot.

Unlike some other plumbing services, we will never pressure you to sign a service contract or maintenance agreement. When we visit, we will check all your other plumbing fixtures if you wish and offer money-saving suggestions. We will cheerfully provide a free estimate before we do any work.

We have worked hard to establish our reputation. If you’re looking for plumbing repairs in the Phoenix metropolitan area, let us show you how we earned our clients’ trust and save you money, as well. Call us today at (602) 488-4647.

New Water Heaters Are Coming!

What’s the big deal about new water heaters? Well, nothing, until you need a new one, and then they might be a problem. Starting April 2015, a new energy factor takes effect that will change the manufacturing guidelines of water heaters. To meet new government energy efficiency standards, new water heaters will be taller, wider and heavier. This presents several immediate challenges.

new efficiency regulations

Installation – Will your new water heater fit into the existing opening of your existing water heater? Many existing water heaters are inside the home or in an alcove in the garage where the fit is tight.

Cost – New water heaters are going to be more expensive. In addition, installation costs for a heavier heater may increase due to the fact that many installs are now going to become a two-person job.

The problem

Your water heater is leaking so you call your Phoenix plumber, who arrives with a new unit. The new unit is two inches wider than the old one, and with the required one inch minimum clearance on each side, the new unit won’t fit. Or, the new unit is too tall to fit in the current closet where your existing unit sits.

The solution

You have basically three options:

  1. Install a smaller unit, a 30 gallon instead of a 40 gallon unit, for example.
  2. Move the unit to a different location inside or outside the home.
  3. Install a tankless unit.

These solutions all present their own issues. Installing a smaller unit is fine if your family is downsizing, but going from a 40-gallon tank to a 30-gallon tank will greatly reduce the amount of hot water available.

Moving the unit to a new location is going to be expensive. You must move water piping and possibly a gas line or electric service. This is not cheap.

Installing a tankless unit is a costly fix and while tankless technology has improved in the last few years, there are still many drawbacks to going this route. Many of our customers in the Phoenix area have installed tankless systems, and then called us out a few years later to return to a standard system.


First, maintain your current unit. Replace the anode rod in your existing unit, and any subsequent one you buy, every four years whether it needs it or not. The anode rod is your protection against the corrosive effects of our water attacking the inside tank liner. Yet this warranty procedure is the most commonly neglected requirement on today’s heaters. Manufacturers’ warranties recommend this replacement interval.

Next, check the location of your existing water heater to determine if a new unit of the same gallon capacity which is three inches taller and two inches wider will fit into this space. If it will, you can breathe a sigh of relief.

Finally, consider buying a new water heater now before the new standards take effect. There are still units manufactured under the old standard in supply houses, but they won’t last long. If you need a water heater in the Glendale or Phoenix area, you should act now, especially if you have space constraints in your current location.

For more information visit the: US. Dept of Energy’s Appliance & Equipment Standards.

When to Repair a Leaking Water Pipe in the Ground

As with all major plumbing repairs, we recommend consulting a professional plumber skilled in the detection and repair of leaks under the foundation, often called a “slab leak.” As a general rule, we don’t recommend fixing a leaking water line when it runs under concrete, for example a leaking pipe in your slab. “If it’s leaked once, it’s going to leak again” pretty much sums up our experience with slab leaks. There are exceptions to this, of course, just as in all things.

reapair broken pipes

Copper pipe has a useful life of roughly 25 years. If your copper piping is newer, fixing it in the ground is a viable option. Also, the odds of a repair lasting a long time are greater if the leaking pipe is a cold water pipe. This is because a hot water pipe undergoes much more expansion and contraction than cold water pipe. Hot water pipes tend to wear out much sooner than cold water pipes.

In today’s homes with their beautiful wood floors, it’s often impractical to fix a leak in the floor unless your flooring has already buckled from the water. In this case, since you must already remove and replace the damaged flooring, an in-the-ground fix may be the best option.

Tile floors present another problem. Older tile is hard to match. In this case, we normally recommend a re-route of the leaking line. If we encounter a leak under a carpeted room, an in-ground fix is a good option because we can recommend an appropriate vendor who will roll back and dry the carpet while we fix the leak.

At Sav-On Plumbing, we have been repairing and re-routing leaking plumbing lines in Phoenix, Glendale and the surrounding areas for many years. Call us for a free diagnosis and estimate now before your leak causes further damage.

How to Fix a Leak in the Ceiling

A leak in the ceiling is big problem for any homeowner. There are serious consequences for not getting leaks repaired as soon as possible. Your ceiling could collapse, a mold issue may develop, especially during the more humid months, and electrical issues may arise if water enters electrical fixtures. Unless you really know what you’re doing, when water leaks, it’s time to call a plumber – quickly.

A water leak often originates from a toilet. When a toilet overflows in a two-story home, water may find its way to your ceiling. In this case, clearing the toilet blockage will usually remedy the problem but often leaves you with resulting damage.

Another possibility is that it’s time to replace the wax ring under your toilet. Pulling up the toilet from the floor and replacing the wax ring should take care of the problem. When we replace wax rings, we normally replace the floor bolts, as well, as a best practice. Some plumbers fail to take this important extra step.

When either of these solutions solves your problem, consider that a major win. Other leaks such as seepage under the bath tub or shower are much harder to both find and fix. The only way to replace a broken tub shoe drain in a multi-story home is to open up your ceiling and cut out and replace the broken part. For this fix, you only want to do it one time and do it correctly, so it’s time to call a plumber.

Other causes for ceiling leaks could be a bad cartridge in your tub or shower, a bad shower arm, or a leak on a supply pipe going to the tub/shower valve. Our plumbers are highly skilled in the diagnosis and repair of these and other types of water leak issues.

When you have resulting drywall or other damage after a water leak, your insurance carrier will normally pay for much of the needed repair. In our experience, it is best for us to first identify the problem and then let us work with your insurance company. In the end, however, the best course of action is not to ignore water leaks.

When water appears where it shouldn’t be, call a plumber – fast. One phone call can keep a minor problem from escalating into a major home repair and save you that insurance deductible and a “hit” on your claims history.

damaged ceiling

Fall is a time for Changes!

Fall has a lot of colors changing around us, but what about our lives?
Sometimes we need to take a look and see if we are where we want to be.

I made some big changes in my life this season… I got married!!
I also lost my precious father. Not all changes are by choice. But I do know that if we do nothing in regards to the positive changes we do want to make ( like a healthier lifestyle ) … nothing will change. It takes action.

So don’t regret yesterday.

Look forward to tomorrow and act now with the changes you want to make.

 I can CHANGE today!

Do I Really Need a New Water Heater?

No one replaces their water heater just because they want to impress their friends. People usually replace an appliance because the water heater is leaking or failing to make hot water. Or sometimes it’s making hot water, but halfway through a shower you run out. As a general rule of thumb, if there is no leak, your water heater does not need replacement. The exceptions to this rule are 1) if the heater is so old the warranty expired, or 2) the cost of the repairs approach or exceed the cost of a new water heater.Luxury shower heads

When you have a water heater that has performed well in the past and is not currently leaking, investigate the problem. If you have an electric water heater, the chances are good that you have either a burned out thermostat or an element, giving you some, but not enough, hot water. If you have a gas hot water heater that fails to provide enough hot water, you may have sediment build up in the bottom of the tank, or a broken dip tube that causes you to run out of hot water after a short period of time. A skilled plumber should diagnose and repair these problems for a reasonable fee. At Sav-On Plumbing, we are highly skilled in the diagnosis and repair of these problems.

There is one more scenario that causes people to run out of hot water, and it’s not a problem with the water heater. This is an underground hot water leak. Just because you have an underground hot water leak doesn’t mean you are going to see any visible water. The signs of this problem are “hot spots” on the floor, the sound of water running in the walls when you’re not using any water, and or high electric or gas bills.

Last week a Phoenix customer referred to us had just had his water heater replaced, paying about $1,000 dollars. After the replacement, he still had inadequate hot water. We found the problem — an underground leak. While he may have needed to replace his old water heater, replacing the water heater didn’t solve his problem, and never would until he repaired the underlying issue, the underground leak.

If you are running out of hot water and your water heater isn’t leaking, look at other possibilities before you invest a lot of money in a new water heater. Call us for a no-obligation estimate in Phoenix, Glendale, Avondale or surrounding areas.


Why Does My Bathroom Sink Drain Smell?

Are you getting a foul smell from your bathroom sink when you run water? Have you’ve tried those fancy smell-good drain deodorizers and probably every last old homeowner’s remedy known to man without getting any lasting results? Today is your lucky day because we will discuss drain smell solutions that actually work.

First, let’s eliminate sinks that smell because they were improperly installed, lacking sufficient venting. While an uncommon problem, we do discover this problem occasionally. If your contractor installed the sink when the house was built, the building inspector should have made sure the contractor installed proper venting. If you added a bathroom and you installed that sink after you built the home, and no one obtained a permit, check to be sure the installer correctly vented the drain and waste piping. Fixing this can be costly.

Next, we will assume that you have already removed the pop-up sink stopper and removed any build-up of hair and other waste products. You men won’tpop-up-drain-stopper like to hear this, but facial hair clogs up and decomposes in the drain just like women’s hair, and smells just as bad. Hopefully, you looked down the drain to make sure there wasn’t a hair build-up on the internal lever that moves the drain stopper up and down. If there is hair here, carefully use a coat hanger to try to remove it.

Odor is common in sinks with an overflow hole, usually found in the front of the sink. That’s because they require a special drain with an opening in them for the overflow hole to drain. Water that goes down the sink through the drain can plug up that opening, causing the smell. Hair, organic waste and soap scum can accumulate in that opening, even though nothing may have passed through the overflow drain in the sink itself. The solution to this type of smell is to remove the drain assembly from the bottom of the sink and clean the accumulated waste from the sink. Ceramic sinks are especially prone to this type of problem.

Fixing a sink smell in the Phoenix area may be more work than you’d like to tackle. Call the plumbing professionals at Sav-On Plumbing for an affordable solution to this problem.

When Should I get a Sewer Line Video Inspection?

A sewer line video inspection is a lot like getting a colonoscopy – nobody wants to get one but it’s a lot better to determine exactly what the problem is so you attempt to repair it.

Cracked and split cast iron sewer pipe
Here’s a pipe we inspected, found bad, dug up and replaced!
The magic of video inspection.

A video sewer inspection allows you to determine the exact problem you are having and also the exact location of the problem (usually to within 18 inches of the leak or crack). Today’s video equipment offers a highly detailed view of the interior of your sewer line or kitchen sink drain piping, allowing us to determine what is causing either of those lines to plug.

Whenever the problem is under concrete, a video inspection is a must. This will eliminate unnecessary digging and concrete removal and replacement. If the problem is outside the home and is more than two feet deep, a video inspection and location are a good investment against wasted work digging in the wrong location. Just because water or sewage is coming up in the yard in one location doesn’t guarantee that the problem is necessarily directly under that puddle. Our experience has repeatedly shown us that a video inspection saves money in the long run.

If you are experiencing repeat problems with the same drain line, it’s definitely time to perform a video inspection. We have an experienced and highly qualified inspector whose sole job is performing video sewer inspections of drain lines. We review the footage to determine whether there is a break in the pipe, a bad fitting, an improperly installed drain line, or any one of a number of other potential problems.

While today’s video equipment provides a detailed view of what’s going on down there, it’s equally important that the person viewing the video be skilled in interpreting what they see. What one person may consider unimportant, a skilled plumber may interpret differently.

We are very experienced in sewer line video inspection and repair and will be happy to discuss your problem at no charge naturally.

Things We Have Pulled out of Toilets

A long-time customer with a robust sense of humor recently asked me to name some of the stranger things I’ve pulled out of toilets over the years. I told her about several of the interesting, and not so interesting, things I have retrieved. It also gave me a jolt, causing me to reflect on how much has changed in the past 35 years I have been involved in the plumbing trade.

Back in the day, most plugged toilet calls resulted when someone inadvertently flushed a cloth diaper they were soaking in the toilet. After the first flush, they would try again. It doesn’t take much imagination to understand what a mess these calls were. As our society has changed to a “disposable society,” we haven’t had this type of call in years. Actually, it’s kind of sad. Regardless, never flush diapers of any kind, disposable or not, down the toilet.

Then, there are the “staples” of plugged toilet calls. These include eyeglasses, combs, hair brushes and tooth brushes. Surprisingly, dental floss is another big offender in these calls. And, as more grandparents care for their grandchildren these days, the miniature car has become a real popular, although not so flushable, toy.

In a nod to the 21st century, cell phones have become the latest big winner in the toilet obstruction sweepstakes. Who doesn’t know someone who has dropped their phone into the can in the midst of a heated conversation? I never waited around to find out, but they tell me that some new phones will actually still work after a dunking, but I don’t think I, even as a plumber experienced in these matters, could get past the, uh, well, you-know-what factor.

Just a reminder for all our homeowners: Keep foreign objects, even dog bones, far away from your toddlers and toilets. Combining the two is a toilet-blocking combination.

About a month ago, I finally ran into a foreign-object-in-the toilet problem I’d never encountered. My customer said he had dropped a dog bone into his toilet. “No problem” I told him. “This will be a breeze,” I thought, as I drove toward his home, the typical dog-bone-in-the-toilet removal. However, it was a major problem. It wasn’t just a dog bone, it was a dog bone shaped like a steer’s horn, small on one end with a curve and a wedge-like shape on the other end.

I am kind of proud of the fact that in 35 years, I’ve only broken one toilet trying to remove something from it. This bone, however, brought that total to two toilets. After trying every trick in the trade, and warning the customer that we were at the “make it or break it” point, the extraction broke the toilet. Even after cracking the toilet, it still took a hammer and a complete toilet destruction to remove this dog bone. I returned the bone to the homeowner, but as you can see from the picture, the dog was unimpressed.

Just a reminder for all our homeowners: Keep foreign objects, even dog bones, far away from your toddlers and toilets. Combining the two is a toilet-blocking combination.


How to Extend the Life of your Garbage Disposal

Garbage disposals are a modern kitchen convenience. Who doesn’t like the idea getting rid of a smelly pail of garbage in their home? Replacement of the garbage disposal is not only expensive, but also a major inconvenience in time, money and mess. Here are some dos and don’ts for getting the maximum life out of your garbage disposal:


  • Make sure the garbage disposal drain has a downward slope. If it doesn’t, water and waste accumulate in the disposal, causing internal components to rust out.
  • Use lots of cool water when running the disposal. Hot water can turn some waste into mush, making it harder to break down.
  • Turn the water on before you start feeding waste into the disposal.
  • Keep the water running for a few seconds after the disposal stops grinding. This flushes the unit completely and helps eliminate clogs farther down the drain piping.
  • Keep your disposal clean and smelling fresh by feeding it citrus peels. Grinding up ice also works if you aren’t a citrus eater.
  • Always take the time to read and follow the directions in the owner’s manual on the care and use of your disposal. There may be some other instructions specific to your particular disposal.


  • Don’t put grease, oil, or fat down your disposal. Grease collects inside the disposal and the drain pipes, causing problems, often at the most inconvenient times.
  • Don’t put expandable food waste like rice or pasta into the disposal. Once you add water, expandable food products swell, causing blockage problems.
  • Don’t put stringy or fibrous waste into the disposal. These are items such as potato peels, corn husks, onion skin, or carrot peels. Dispose of these items in your garbage or put them in your compost heap.
  • Never put your hand into your disposal without unplugging the power cord.

What kind of unit should we buy? We recommend Insinkerator units, which have a strong warranty and the best in-home service warranty. If they malfunction during the unit’s warranty period, which varies by the model type, the manufacturer sends a repair person to your home or business to replace the unit at no charge.

Today’s garbage disposals handle most waste if you feed the waste slowly, with lots of water, into the unit. Forcing too much waste, too fast, will jam even the best units. If despite all these precautions your unit plugs up, call a professional plumber. We can assist you by either replacing or unjamming your malfunctioning disposal.

InSinkErator food waste disposers are the best-selling brand in the world, and with good reason: they're the easiest disposers to install and they provide the greatest peace of mind.

How to Stop Water Hammer

water-hammerDo you get a “hammering” or banging sound when you turn off a faucet or shower?  This is known as “water hammer” in the plumbing world. Water hammer usually occurs when a water valve or faucet is shut off quickly. There are several potential causes of water hammer and several potential cures.

Common Causes of Water Hammer

  • A pipe strap or anchor may have broken in the wall. This will cause the pipe to vibrate when water is shut off.
  • Your water pressure is too high.
  • You may have a loose washer or faulty seal on a faucet or toilet, causing a vibration when the water is turned off quickly.
  • Some plumbing fixture may not be shutting off entirely. Usually it’s a toilet, but faulty irrigation system valves can also cause water hammer.

Solutions to Water Hammer

While these are not all of the solutions available to remedy this common problem, these are the solutions that are the easiest, cheapest, and most practical. If these solutions don’t work, it’s definitely time to look for professional help.

  • Try draining all the water out of your water system, starting with the highest fixture in the house. You’ll need to shut the main water shut off valve at the front of the house before you can do this. Drain all the water lines until no more water comes out, shut off all the faucets and turn the main water shut off valve back on. Go to each faucet and fixture and turn the water back on. While this may solve the problem, it is usually only a temporary fix.
  • Install a water pressure regulator. If your water pressure is above 85 pounds, plumbing code requires a pressure regulator. Sixty pounds is an ideal pressure although in many areas as low as 30 pounds is considered acceptable working pressure. High water pressure is a mortal enemy of plumbing fixtures such as water heaters, dishwashers, and shower valves. Lower water pressure will extend the lives of these fixtures. We recommend Wilkins Water Pressure regulators; they are economical and repair parts are readily available.
  • Search for and repair that leaking toilet fill valve or loose washer. While this may sound easy, that’s not always the case. A plumber can help you solve water hammer by locating and resolving the problem.
  • Install a Sioux Chief Water Hammer Arrester or a mini-hammer-arrester. Some of these are placed under a faucet or valve; some you must mount inside of a wall.

If you’re experiencing water hammer and live in the Phoenix metropolitan area, contact us for a free, no obligation repair estimate. We’ve helped many of our customers locate and solve this annoying problem.


How to Keep Your Washing Machine or Shower Draining Effortlessly

People experiencing drain problems call us frequently. Two of the more common drains they have trouble with are the washing machine drain and the shower drain. Local building authorities require today’s builders to use two-inch diameter pipe and fittings on washing machine drains. Years ago, that wasn’t the case. As you can see from this picture, many washing machine drains in older homes were only one-and-one-half diameter pipe. While they may have worked for older machines, today’s larger capacity machines and high-output pumps frequently overwhelm the capability of smaller diameter drains.

shower drains

Sometimes you can clean the drain and it will function properly for a short time. Then, debris such as lint builds up and the drain overflows again. If they have the room, many customers install a slop sink to allow the washing machine to empty into it. If there is no room for this solution, then you can resolve your backup problems by changing the drain to the properly-sized, two-inch drain. In most cases, this requires the services of a professional plumber.

Shower drains frequently cause problems. This picture is a p-trap, corroded beyond recognition, which came out from under a bath tub. This is a 1960s to early 1970s cast iron drain from under the concrete floor in a bathroom. Note how full of corrosion and sludge it is. When a drain gets to this condition, cleaning the drain is a very temporary fix, at best. Then add in the mess that chemical drain “cleaners” provide, and replacement becomes the only option. This customer was lucky because we were able to remove and replace the p-trap without removing the bath tub.

corroded shower drains

At Sav-On Plumbing, we are skilled at these types of repair. We will provide this service at your convenience, even if it means on a Saturday. Preventative maintenance can save hundreds of dollars in repair. Contact us at (602) 488-4647 for a no-obligation estimate to avoid a potentially costly water backup.

How Not To Install a Tub or Shower Valve

In today’s do-it-yourself world, many people are inclined to attempt their own plumbing repairs or installations. While this may be practical on some repairs like replacing a toilet fill valve or installing a new flapper in a toilet, some jobs are better left to a plumbing
professional. The removal and replacement of a tub or shower valve is best left to someone experienced in this repair. To successfully complete this job, you must cut and solder copper pipe, a skill most homeowners don’t possess.


This picture is a tub/shower valve a recent customer attempted to install himself using some modern “solder-less” miracle product. After purchasing the new tub/shower valve, copper pipe and fittings, and the “solder-less” epoxy product, he was out a few hundred dollars before he started. After installing his new valve, when he turned on the water, the valve leaked like a sieve. Luckily for this customer, he discovered it leaked before he had the bath dry walled and tiled.

Our customer then hired us to remove the problem he created. He had to purchase and install a new valve, pipe, and fittings to complete the job. Of course, the original valve was unusable with all the epoxy adhered to it. What would have been a simple and inexpensive repair ended up costing him double in parts.

Like a lot of “do-it-yourself” repair projects, this one actually cost a considerable amount more than if he had initially called a reputable repair contractor. Still considering that do-it-yourself project? We’re happy to discuss with you the pros and cons of using a professional versus a do-it-yourself project. Call us for a free estimate in the Phoenix area at 602.488-4647.

Five Tips to Prevent a Clogged Toilet

A clogged toilet can be a mess, often requiring the services of a professional plumber. Here are some helpful things you can do to reduce the likelihood of such an occurrence:

  1. Never put anything except toilet paper in the toilet. That’s easy to say until you run out of toilet paper and paper towel or tissues are conveniently located on the counter top. While manufacturers design toilet paper to dissolve when mixed with water, paper towels do not dissolve. You may get away with flushing them a time or two, but this isn’t known as the first deadly sin with a toilet for no reason.
  2. Don’t use “Johnny cakes” or any toilet bowl cleaner that mounts inside the toilet bowl. As the cake dissolves, its mounting wire often inadvertently gets flushed down the toilet. The wire sticks in the toilet trap, where it catches everything you flush thereafter. Removing the wire requires a special tool, as well. Additionally, avoid cake-type cleaners that mount inside the toilet tank, especially those pretty blue ones. The cake eventually ends up on the bottom of the toilet tank where it decomposes into a nasty lump of blue sludge. As this sludge works its way through your toilet, it plugs up the cleaning holes around the rim of the toilet, preventing a proper flush. It won’t be long before you will be forced to replace your toilet.
  3. Never flush sanitary products or “wipes” down the toilet. While the package says, “safe to dispose of in the toilet,” they, too, don’t dissolve upon contact with water like toilet paper is designed to do. We often pull products like these out of toilets. Plus, if these items don’t hang up in the toilet, they frequently get caught in the sewer line on roots, sharp bends, or bad spots in the drain line.
  4. Keep combs, brushes, tooth brushes and small toys far away from the toilet if you have small children or grandkids coming to visit. We have lost count of how many miniature cars we have extracted from a toilet only to hear “I wondered where that went!”
  5. To keep your toilet clean, use only a toilet brush and liquid cleaner. Flush nothing but toilet paper down the toilet. If you do this routinely, you’ll be calling a plumber much less frequently

Remember, in plumbing, “a flush beats a full house,” any day.


Five Tips to Prevent a Clogged Toilet

How to Tell It’s Time to Replace Your Sewer Line

Sewer lines last a long time, longer than most of the other plumbing in today’s homes. They don’t last forever, however. If you’ve been having trouble with sewer backups, here are a few things to consider in determining if it is time to replace your sewer line.

Does your home have an Orangeburg sewer line? This sewer pipe was common in the 60s and early 70s. If you have this type of piping, you’re already living on borrowed time. Orangeburg sewer pipe flattens and disintegrates over time. When this happens, you’ll experience frequent blockages that you cannot entirely remedy. If you have an Orangeburg line and you haven’t replaced it, it’s just a matter of time before the line fails.

Is your exterior sewer line made of “thin wall” sewer and drain piping? While legal, this type of sewer pipe is another disaster waiting to happen. The trouble with this pipe is the walls of the pipe are very thin, not at all like modern schedule 40 sewer pipe. This leads to cracked pipes and cracked fittings. You won’t know you have thin wall piping until your plumber exposes the piping in your lateral line. If you find you have thin wall pipe, replace the entire line with four-inch schedule 40 sewer pipe rather than attempt a temporary repair.

Are you having repeated problems with tree root stoppages? Today’s sewer pipe comes in 20 foot lengths, eliminating many pipe joints, where roots typically enter the line. Eliminate the joints and you’re well on your way to eliminating the roots-in-your-line problem.

Cracked and split cast iron sewer pipe
Cracked and split cast iron sewer pipe

Does your home have cast iron piping? This is common in many older homes. Cast iron pipe rots, or cracks and splits. Depending on where the pipe is located, this can be an expensive fix. A job of this magnitude requires considerable skill and manpower to remedy.

We can detect many of these sewer line problems with a video sewer inspection. At Sav-On Plumbing, we are skilled in the diagnosis and repair of all these types of problems. We are happy to provide you with a free estimate on this type of repair.

Yard post sewer line replacement
Yard post sewer line replacement


Five Questions to Ask Your Plumber

The next time your favorite plumber arrives to solve a problem, ask your plumber these five questions. Proactive repair of these five items can help you avoid potentially thousands of dollars in damage.

  1. Where is my main water shutoff? Does it work? If your plumbing leaks, it can take you valuable time to locate your main water shutoff. During that time, water keeps flowing and damage often results. After you locate it, turn it off to verify that it shuts off completely. Many valves don’t function properly and may only shut off partially, if at all. Here’s a short YouTube video that explains how to find your main water shutoff.
  2. Are there cleanouts on my sewer line and where are they? If your home was built before the late ‘70s, you may not have a sewer cleanout. This video tells you what to look for, but you may not know the location of your sewer line. In that case, give us a call and we can assist. You may need to install a cleanout, but you’ll be glad you did if tree roots or other blockages occur in your lateral sewer line.
  3. Should I replace my water heater’s anode? Your anode is both the guts and the glory of your water heater. The anode is a diverter – it works to draw corrosive elements toward it instead of corrosion attaching to the walls of your tank. Your plumber may even refer to them as “sacrificial anode rods,” because to their detriment, they retain corrosive elements and help inhibit overall tank rusting. How frequently you replace the anode depends on your home’s overall water quality. You should inspect your anode rod initially three years after tank installation and annually thereafter. If you use a water-softening system in your home, inspect your anode annually.
    water heater anode
  4. Is it time to replace my water heater? Most water heaters have a sticker showing the date manufactured. It does not, however, show the date installed. Water heaters last between eight to twelve years, so an average age is about ten years. The Insurance Institute for Business & Home Safety lists water heater failures as one of the top five sources of residential water damage. The average cost to repair the damage from a water heater failure is $4,444 after applying your deductible. The Insurance Institute study found that failure began to increase “dramatically” after five years, so don’t assume your water heater will last for ten or more years. Most water heater leaks occur when a water heater has reached its useful life expectancy and the tank rusts and corrodes. Don’t get caught in a flood. Call us today if you think it’s time to maintain or replace your water heater.
  5. Do my angle stops need repair? Angle stops are the shut-off valves to water supply lines like sink and toilet lines. If your sink or toilet leaks, the angle stop prevents serious damage because you can shut off the fixture. In many cases, homeowners see a leak, go to turn their angle stop and it is either frozen or breaks in their hand. A broken angle stop equals water damage. Test your angle stops by hand today to see if they’re working. If not, give us a call.


Today’s homeowner’s deductibles range from $500 to $2,000. Simple home maintenance can save you a bundle if you prevent one water loss. Call us for more information if you’re in the Phoenix area.

How to Prevent Frozen Pipes

Do you think just because you live in the Phoenix metropolitan area you don’t have to frozen pipesworry about frozen pipes? When temperatures dip below 28˚, Phoenix residents face frozen pipes quite frequently. Frozen pipes are a big risk to both homeowners and apartment dwellers.

Repairing water damage to your home can be costly. For example, with 600 square feet of your home water damaged in the 85020 zip code, the cost to clean up the water and repair the subsequent damage can run $6,500 to $6,800. While your homeowner’s insurance coverage may help, many times homeowners choose high deductibles to reduce their insurance premiums. Many renters do not carry any renter’s coverage and may suffer uninsured losses to their personal possessions. In most instances, your landlord’s liability coverage will not cover a tenant’s property damaged after a water break from frozen pipes.

With Phoenix’s coldest months ahead, here are a few tips that can help prevent frozen pipes.

  • Know where your home’s water shut-off is and check to make sure the valve works. Often the main shut-off valve is broken, but you don’t know it until you attempt to close it.
  • If you have weak spots in your pipes, frozen water will exploit that area and the pipe may burst. If you notice signs of worn pipes, for example behind toilets or under sinks, consider replacing them before our coldest weather hits.
  • If temperatures dip below freezing, consider leaving the faucet dripping that is farthest from where the main water supply enters your home. Moving water freezes at a lower temperature than standing water.
  • If you have a gate valve on your water shut-off, replace it with a ball valve. Visit our link describing why ball valves are superior to gate valves to learn more.
  • Be sure to insulate any water pipes in your attic.
  • Wrap outdoor faucets with insulation to help prevent freezing.
  • In colder weather, open doors to all your sinks to allow warmed air to circulate near them.
  • Never take a vacation during the cold winter months without winterizing your home or setting the heat at an appropriate level.

In 2014, the average cost per square foot to repair water damage ran $11.08 to $11.69. You can estimate the cost of a water damage claim to your home based on your zip code at this link at Homewyse.com.

If you believe you have pipes at risk of freezing, contact us at (602) 488-4647 for a consultation. If you come home to no water or you suspect frozen pipes, turn off your main water shut off valve and call us or your plumber immediately. Trying to clear the pipes yourself can cause more damage, including damage to your water heater.

How to tell if your water damage loss is covered under your Homeowners’ insurance policy.

Are you standing in water wondering if your homeowner’s insurance will cover your water problems? Water backup claims are some of the more ambiguous claims that homeowners face. Let’s start with the basics.

When a water backup occurs, water accumulates due to a flow stoppage. Something blocks the water from traveling its normal course, like a tree root in a sewer lateral line. Water seeks its easiest path, and that may be to flow back into your bathtub or sinks. Normally a plumber can clear your line to end the water backup.

Next, there are overflows of water. These occur for several reasons. One of our clients fell bath-overflowingasleep with the bathtub running and flooded not only the bathroom, but the downstairs tenants. This is an overflow. Excluded are losses that occur from overflows from sump pumps and drains, although you may be able to buy back some coverage with Water Back-up and Sump Discharge or Overflow endorsement form HO 04 95. Water flowing from a basement sump pump, even in Arizona, can cause a lot of damage in a short amount of time, so be sure you have this important coverage if your home contains a basement.

A discharge might occur when your city utility maintenance people clean the city’s main line, forcing water into your lateral and into your home. As a result, wastewater may flood into your home through your toilet or bathtub. Most homeowner’s policies exclude this type of loss, so talk to your agent to determine if you can purchase an endorsement for added coverage. Also, consider whether to install a backwater prevention valve in your lateral line to reduce this possibility, especially if your home is located below the city’s main line servicing your home.

What does the adjuster look for after a loss?

When you report a water loss to your homeowners’ company, they assign an adjuster to your claim, who should call you within 24 hours of your report to determine the loss facts. If there is enough damage, they may send a field adjuster to visit your home.

Your adjuster may inspect the area and talk with your plumber to determine the loss cause. The typical homeowner’s policy covers water damage that occurs due to a discharge or overflow of plumbing, heating, air conditioning or household appliances on your premises. If a pipe leaks behind a wall or in your floor, the damage caused when a plumber must access that leaking pipe should also be covered by your carrier. They will not, however, cover the cost of the leaking pipe itself. Thankfully, that cost is usually the least of the charges. Despite all we hear from attorneys, the majority of claims adjusters want to help you find coverage for your loss.

Protect Your Property

Your homeowner’s policy contract obligates you to protect your property from further damage. You must either begin removing furniture and cleaning up water or call a disaster recovery company to help you, even before your insurance carrier determines if they will pay for the loss. This is called a “policy condition.” If you fail to do so, you may void your insurance coverage for that loss.

Is it covered?

The typical homeowner’s policy covers water damage that results from a discharge or overflow of a plumbing, heating, air conditioning, or household appliance that is located on the premises. Coverage for water or sewage backups is less clear. Always check with your agent if you have damage due to a sewer backup or a backup from your own storm drains, steam or sewer pipes.

Another word of warning – sometimes your insurance agent will tell you there is no coverage for your claim. Always ask your agent to turn the claim in to the insurance company, because many agents do not have the extensive experience handling claims that adjusters do.

At Sav-On Plumbing, we can work directly with your insurance adjuster to help ensure your loss gets covered if possible. Contact us at 602.488.4647 if you have water damage that involves plumbing.

How To Quiet A Noisy Water Heater

Does your gas water heater make “popping” noises when the burner turns on? Or, if you have an electric water heater, does it make a “whistling” or “hissing” sound when it’s making hot water? This is a fairly common water heater problem, and while not an immediate problem, if it’s not attended to, it can develop into a much more serious problem. Not as serious as a leaking water heater, but it has that potential.

If your water heater is an electric water heater, the solution is fairly simple: Change the elements in the water heater. The noise is due to a mineral build-up on the elements themselves. When you change the elements, the noise will disappear. An added bonus; you’ll probably save having to take a cold shower as you will have replaced the elements before they failed.

If your water heater is a gas fired model, the solution is a little more involved. The “popping” sound is the noise made when there is a substantial sediment build-up in the bottom of the heater. The solution is to drain the water heater and remove the scale. If, after draining and refilling the heater it still makes noise, you’re probably going to have to call a professional to drain the heater and remove the scale. If this is your problem, call us at Sav-On Plumbing 602-488-4647.  We are skilled in this repair. Your water heater will thank you for it-by giving you several more years of hot water, at a lower cost.

Water Heater Special

How To Extend the Life of Your Water Heater

Whoever said “an ounce of prevention is worth a pound of cure” must’ve been thinking about saving money, because when it comes to water heaters, a few small things can make your water heater have a long, productive life, saving you lots of money.

The best thing you can do is purchase a quality water heater, like a Bradford White water heater. This is the only water heater still made in the USA, and it is the brand we primarily install.

Be sure your water heater has the correct anode rod for your water conditioning system, if you have one. Salt-based water conditioners or water softeners require a special anode rod that doesn’t come standard in any water heaters.

And if you don’t have a ball valve on your incoming water line to your water heater, install one. This will make it easier to service the water heater.

Given that you have done all these things, here are four maintenance functions you can perform to insure you get the maximum life out of your water heater:

  1. Replace your sacrificial anode rod every four years. This is your protection against corrosive elements attacking the lining of your water heater
  2. Service your water heater on a regular basis, as directed in your owner’s manual.
  3. Install long-life or lifetime warranty heating elements in your water heater.
  4. Install a ball valve or metal water heater drain in your water heater.

Servicing a water heater is a task that most of us won’t do, yet we will lament our loss when it’s time to replace a leaking water heater. Doing these four things on a regular basis will extend the life of our heater dramatically, saving several hundreds of dollars. Then we can be all smug knowing that “a penny saved is a penny earned”, multiplied several thousand times. If you need help getting started, give Sav-On Plumbing a call 602-488-4647. We will come out and service it the first time for a reasonable fee, and show you how to perform this task yourself, saving even more money.


How Can I Lower my Water Bill?

How you can save on your 2014 water bill.With the price of water only going up, and the availability of clean, fresh water going down, it is up to each and every one of us to conserve whenever possible. This is good for the environment and good for the pocketbook.

  1. Probably most important thing we can do to lower our water bill is to fix any leaks, no matter how small they may seem. Remember, it will be leaking 24 hours a day, and a small leak 24/7 will waste a massive amount of water. These leaks include faucets, toilets, hose bibs; anything that has water going to it. Irrigation leaks cause huge water bills and should be corrected promptly. While these leaks may seem obvious, it is amazing how many people let them go until their water bill doubles, or even triples in size.
  2. Replace your old toilets. If you still have an old 3.5 gallon toilet, you’ve been throwing money away for years. Even the 1.6 gallon toilets that replaced them are now outdated. There are excellent flushing toilets out there now using only 1.0 gallons per flush.
  3. Replace your shower heads. The new shower heads use way less water than the old style, but still have a spray pattern that is very comfortable.
  4. Replace the aerators on your bathroom faucets. New style aerators use 2.0 gallons per minute, or less.
  5. Install a hot water recirculating system; you won’t be wasting all that water that goes down the drain waiting for hot water to get there plus you’ll save on water heating costs.
  6. Lastly, while this won’t save you water, it will probably save you money. Limit, as best as possible, the amount of water you consume in the month of January. In the metro Phoenix area, water rates are based on the amount of water customers use in January. Keep your consumption down, and you qualify for a lower base rate.

If you need help with any on the aforementioned repairs, call Sav-On Plumbing 602-488-4647; we’ve been saving people money for years and years.

Don’t Let Plumbing Issues Ruin Your Holidays

holiday-plumbingWith the holiday season fast approaching, minor plumbing issues tend to be the last thing on anyone’s mind, and rightly so. Murphy’s Law being what it is and all, that seemingly minor annoyance now will be a major catastrophe come Thanksgiving and/or Christmas. A slow kitchen sink drain will always plug up when you’re cleaning up after the big meal. Or, that slow draining bath tub or shower drain will turn into a main sewer line blockage the night before all the company is due to arrive. Maybe you’re running out of hot water on occasion, or your water heater has a “tiny leak”. You can probably guess the rest….  Book a service call now and get it taken care of in advance of the holidays. The closer the holidays get, the more plumbers are in demand. Don’t be the unfortunate soul who calls the day before Thanksgiving or Christmas and is told “sorry, we can’t get to you until after the holiday”. We don’t want our customers to be victimized, and the best way to avoid that, is with some foresight. Enjoy your holidays.

Replace Outdated Angle Stop Valves and Supply Lines

Old, outdated one-piece angle stop and supply lines are a problem waiting to happen. If either one starts leaking or goes bad, the entire piece must be replaced. And, they will go bad. one-piece angle stop and supply lines

The shut off valve has a plastic stem and handle, and what happens is when it is not turned for a long period of time, it “freezes” in one position. Then, when you try to turn it off, the stem snaps in half, or the handle breaks necessitating replacing the shut off and attached supply line.

Or, if it does shut off, when you disconnect the supply line from the faucet or toilet, it springs a leak that is unrepairable.

The solution to all this mess is to replace the angle stop valve with a new “quarter turn” angle stop valve and a new “no burst” stainless steel supply line.Up to date quarter turn angle stop and stainless steel no burst supply line

These valves will shut off even if not turned in a long long time, and the flexible stainless supply line can be easily changed if the need be.

At Sav-On Plumbing, we recommend changing out all these outdated angle stop/supply line combinations at the same time. We can give you a good price on doing it like this, and you won’t be “nickel and dimed” by doing them one at a time. Call us now 602-488-4647 for a free estimate.



A customer  called the other day to have us come out and replace an angle stop valve When it sold for the second time, another inspection was ordered. Lo and behold, another mold issue was found, and the sale fell thru again. servicing his refrigerator. This valve had obviously been slowly leaking for years, as it had destroyed the wood behind the wall. After replacing the valve, we talked about the problems he was encountering selling this house he had inherited from his relatives.

The house had been sold on two different occasions, but when the inspector went thru the house, mold was detected. The customer corrected the mold issue, or so he thought, after the first inspection, but it was too late; the sale fell thru anyway. When it sold for the second time, another inspection was ordered. Lo and behold, another mold issue was found, and the sale fell thru again.

This time he was forced to do a much more involved mold remediation-extensive drywall removal and replacement, paint, patchwork, etc. The bill was in the several ten thousands of dollars. This problem all started due to a leak in the wall, behind the bath tub. Had this problem been properly addressed originally, it would have been a minor inconvenience at most. If you find yourself facing an issue like this, call Sav-On Plumbing 602-488-4647. We offer fast service on all residential plumbing repairs, and of course, we offer free estimates. We work with highly trained mold remediation specialists who will prevent this nightmare from happening to you, and their estimate is free as well. Call now.

Turn Your Water Off When You Leave on Vacation

Recently we went to a job in a nice home that had just suffered a catastrophic flood. Asreverse-osmosis-casing2 unlikely as it may seem, the cause of the flood was the reverse osmosis system.

The casing holding the filter had cracked, probably due to old age, and the resulting leak caused severe damage throughout the house.

All new cabinets, new drywall, new wood floors, and that was just the obvious damage. Mold and mildew damage had to be present as well.

There are several ways to minimize or eliminate this possibility in your home. The most obvious is to turn the water off to the home when you’re away, or you could just turn off the water to the Reverse Osmosis system. Changing out the RO system when it reaches the end of it’s useable life is another. Different RO systems have different useable life spans; higher end systems can be good for up to ten years.

Another solution, particularly good for people who leave for extended periods of time, is to change the way the water is supplied to the home, so that the irrigation is always on, the water to the pool is on, but the interior water to the home is turned off. This is the best case solution AND affords the most peace of mind. If this sounds like something you need, give Sav-On Plumbing a call and we will take a free look at what you’ve got, and discuss an affordable solution.

Replace Wash Machine Hose Before the Flood!!

Probably the leading cause of a catastrophic flood in most homes is a ruptured wash machine hose. I mean, who thinks of a wash machine hose going bad? And that’s exactly why we recommend changing out your wash machine hoses if they are 5 or more years old. Old rubber wash machine hoses get dried out and brittle. If a homeowner is lucky, wash machine hosethey will notice a leaking hose while its still a small problem. The real problem is when they develop a bad spot and rupture. According to Murphy’s law, this will occur when no one is home; worst case scenario, on vacation or out of town. Your neighbors will notice when the water comes pouring out under the front door and the nightmare is full blown. Ruined furniture, drywall, mold issues are just a few of the bad things to contend with. Wrestling with your insurance company to get this covered won’t be fun either.

We recommend homeowners check their wash machine hoses, and if you can’t remember the last time you changed them, it’s probably time. Check your wash machine shut off valves while you’re at it. If you’re like most people, they haven’t been turned of and on in ages, and there’s a good possibility they won’t shut off, or are “frozen” and won’t turn at all. If this is something you feel comfortable tackling, have at it! If peace of mind is important, call the professionals at Sav-On Plumbing 602-488-4647. We will give you a free estimate and fix it at your convenience.

Don’t Flush Q-tips or Dental Floss Down the Toilet


As unlikely as it may seem, Q-tips and dental floss are the enemy when it comes to toilets and drains in your home. Q-tips have a propensity for getting caught in the trap of the toilet, or at the floor flange where the toilet bolts to the floor. The next time paper and waste is flushed, BAM; it hangs up on the Q-tips and you have a blockage or an overflowing toilet, an awful mess no one wants to deal with. If the Q-tips do make it out into the sewer line, they easily get caught up on tree roots. Now everything that comes down the drain is going to get caught and the whole house is going to be plugged up. You’ll be calling someone to deal with that problem, and if your luck is anything like mine, it will be on Christmas or Thanksgiving when you have a house full of company.

Dental floss works pretty much the same way-it finds some thing to get caught up on (like a burr in the pipe, or a sharp bend) and then it catches anything and everything that tries to go past.

Q-tips and dental floss should only be thrown into a waste paper container.
At Sav-On Plumbing, we are well schooled in remedying this problem should it occur. Feel free to give us a call at 602-488-4647 for a free estimate.

Dental floss can be a plumbing problem.

Tips For Hiring the Right Plumber

Most people get nervous at the thought of hiring a new service company. Perhaps they have heard the “horror stories” of their friends who may have been taken advantage of. Here are some easy tips to hiring a plumbing company that will not take advantage of you.

1. Search online for reviews of different companies; sources such as Yelp, Google, and Superpages have several companies with reviews, both good and bad that will give you a feel for various plumbers.

2. Talk with a few different companies to get acquainted with them and how they charge for their work. If they try to “up sell” you, or push you towards a maintenance contract, they are probably not what you’re looking for.

3. If possible, try to get a rough estimate, or phone quote. Make sure the quote is for the exact same work;
plumbing phone estimates vary widely depending on the exact work you are getting quoted on.

4. When you find a plumbing company you feel comfortable with, ask them to come to your home for a “firm quote” on the job. Now you will actually meet the technicians who will be doing the work, and you can decide if you will be comfortable with them in your home.

Sav-On Plumbing has excellent reviews on several different sites. Feel free to call us and we will be happy to discuss your problem and the solution at no charge.

Superpages customer:
We needed a plumber for a leaking kitchen faucet and called Sav-On Plumbing, they arrived the same day and fixed the problem. They even had the replacement parts on the van!! Not only were they timely and courteous but charges were VERY reasonable. I would recommend Sav-On Plumbing to anyone who needs a plumber! Thank you Sav-On Plumbing!!!!

Yelp customer:
Found Sav-On Plumbing thanks to all the good reviews on Yelp.  I called because of a clogged kitchen drain.  They were fast and the price was fair.  I will use them in the future.

Google customer:

Quality Excellent

SAV-ON Plumbing can do so much for it’s customers including repairing slab leaks, installing water heaters and remodeling bathrooms to include handicap accessibility. Do you have a leaky faucet or a toilet that is backing up? No more worries. With SAV-ON Plumbing, your satisfaction and your plumbing is what matters to them most!

Replace Leaking Cast Iron Pipe Under Your Home

We were recently called out to replace a customer’s bath tub and tub drain he was having problems with. After a camera sewer inspection, it was not hard to see why. This home had extensive cracked cast iron pipe and leaking cast iron pipe under the slab.

The solution to this problem was to do a complete re-drain of the customer’s home with new ABS pipe and drain fittings. This involved cutting and removing concrete flooring and drywall to access and remove the damaged pipe. As the walls were already open, we re-piped the home to eliminate the 30+ year old copper pipe under the concrete also. This was a double win for the customer: the drywall would not have to be cut out and replaced in the future (in addition to patch work and paint), but because the walls were already open, the water re-pipe could be done at a substantial savings to the customer.

If you are experiencing poor drainage, or have old cast iron pipe under your slab (if you have cast iron pipe in your home, it is old), call Sav-On Plumbing for an assessment and free estimate on an affordable solution.

Buy Name Brand Plumbing Products for Long Life Expectancy

Sadly enough, buying name brand plumbing products will not give us a long life expectancy, but it will give our faucets and fixtures the ability to have a long and happy life!! The reason for this is parts availability and manufacturer’s warranty. Most faucets today come with “limited lifetime warranty”. This means that should the finish go bad, in most cases the faucet will be replaced for free. Also, should your faucet develop a leak, parts are readily available to repair it, often at no charge, from the manufacturer.  This point was driven home by a recent customer. She had purchased a beautiful faucet from her last plumber at a discount price. She called Sav-On Plumbing to repair a frozen pipe, on a Sunday, during our recent cold snap, and asked us to take a look at her leaking faucet (she had to shut the water off under her sink to keep the faucet from leaking hot water). There was no identifying mark of any kind on the faucet, so we took pictures and sent them to the various specialty plumbing stores in the valley. No one could identify this faucet. Finally, I took the faucet apart, took the bad part to the supply house, spent an hour going thru parts manuals, and located the offending part in the “manufacturer unknown” section. Of course, this made it a special order part that took 14 days to get, and was prohibitively expensive. Moral of the story (you knew this was coming), buy quality American parts that are carried at the supply house for immediate purchase, or have the manufacturer overnight them for free when they’re covered by warranty. It’s a win-win for the customer and the service technician.

How To Prevent Frozen Pipes in the Future

After working on several frozen/broken pipes the past few days, there are a few things homeowners need to look out for, to avoid having a problem in the future. Many of the jobs we went to were broken pipes in the attic. Probably, these customers have had a slab leak in the past, and the pipe was re-routed thru the attic. This is the best way to remedy a slab leak; it eliminates the possibility of the pipe leaking again underground. However, there is a right way to do this repair, and the easy way to do it. The easy way is cheaper, but as several customers will attest, cheaper is not necessarily the way to go.

Some plumbers, in an attempt to do the job as quickly as possible, run the new line above the insulation where it’s easier to work. That’s fine, until you get a hard freeze like what we just experienced. When these pipes broke and sprayed water onto the insulation, it was only a matter of time until  the soggy insulation and wet drywall came crashing down into the living room, or bedrooms.

When we re-route a pipe thru the attic, we hold the pipe down and bury it in the insulation. If there is insufficient insulation, we insulate the pipe with special insulation to protect it against freezing. For sure, this will take more time than just throwing some pipe up in the attic, connecting it down in the walls, and being on your merry way. And if you’re lucky, you won’t have a problem. But if we do have a hard freeze, especially an extended cold snap like we just had, the consequences can be catastrophic. I guess Mom was right, sometimes “you get what you pay for”. Call SAV-ON Plumbing 602-488-4647 and we’ll do it right the first time!

How To Prevent Frozen Pipes

With the forecast predicting 20 degree weather in the Phoenix area this weekend, this subject should be every homeowner’s concern. There are some things that can be done to minimize the risk of frozen pipes, but for some of them, you’re going to have to act fast.

  • Pipe insulation on exposed pipes is the best preventative measure you could do. Pipe insulation will be flying off the shelves if it gets as cold as predicted, so the time to act is now. Exposed pipes in the attic are prone to freeze and burst also. This will involve some serious work, as most attics are not made for easy access, and insulating these pipe is a time consuming matter.
  • Probably the best thing most homeowners can try is to leave a faucet cracked open ever so slightly. Moving water isn’t as prone to freezing as water that is not moving. I would leave a hot water faucet dripping; hot water really does freeze faster than cold water.
  • If none of this works, and you find yourself with frozen or broken pipes,
    call Sav-On Plumbing 602-488-4647. We have stocked our trucks with repair parts for these types of problems, and if the weather prediction holds true, even repair parts will be hard to find.

Help With Preventing Holiday Plumbing Disasters

Do you know what disruption improper usage of your garbage disposal can cause? You can guess, it may lead to calling a plumber. If it’s just stinky disposal breath, then you can easily take care of that yourself and trust me, you’ll want to take care of that before the guests arrive. Try adding ice and turn it on to help clean it and get rid of that odor. Add some hot water to it and all should go down the drain nicely! Now wasn’t that as easy as chocolate cream pie?  Remember, SAV-ON Plumbing is here if you need us! Merry Christmas and Happy New Year!


Water Heater Repair or Water Heater Replacement?

At Sav-On Plumbing, we get a lot of calls regarding water heaters that are not working, and are asked whether the water heater should be repaired, or replaced.  Of course its cheaper to repair a water heater than to replace one, but there are other factors that should be taken into consideration before you decide which route to go. Unless the water heater is leaking, in which case the only solution is to replace the unit.

If the problem is that it is not making hot water, it can usually be repaired. First though, you want to look how old is the heater.  If the heater is out of warranty, generally 6 years, it probably isn’t a wise decision to put too much money into a heater that is due for replacement in the near future. On an out-of-warranty electric heater, putting more than $200.00 into a repair is a waste of money, unless of course money dictates that a new heater is out of the question.

A gas water heater, since they generally last longer and have less maintenance than an electric, one can put  money into an out of warranty heater and have some expectation that the heater has some useful life left in it. However, it is a GAS WATER HEATER, and with gas safety must always be the first consideration. At Sav-On Plumbing, if a gas water heater is out of warranty and needs repair, we counsel our customer to replace rather than repair the unit.

If your water heater needs service, call Sav-On Plumbing. We will diagnose the condition of your heater, and make you a recommendation based on what’s best for your particular circumstance.

My Toilet Doesn’t Flush Properly

Toilet not flushing properly?One of the most common calls we get are from customers whose toilet is not flushing properly. Often times, it is because the toilet has a blockage in it that needs to be removed. Other times, the cause is not so apparent. It could be something simple like a low water level in the tank, or the refill tube is not going into the overflow pipe. Perhaps the flapper has gone bad and is not staying open long enough for the proper amount of water to go into the bowl. Minor problems like this can usually be fixed by the homeowner.If it is a stoppage in the toilet itself, a plunger may cure the problem.

We get a lot of calls where the plunger will not do the job; in this case a “closet auger” can possibly do the job. If the grand kids have visited recently, and you’re missing a comb or a toothbrush, this is very likely the problem. Perhaps your own kids are at the age where they are fascinated by watching something go down the toilet. If this is the case, there’s a good chance the toilet will have to be removed from the floor to get the obstruction out of the toilet. This will call for a new wax ring and possibly new floor bolts.

Lastly, if the toilet is an old one, it may have a scale buildup inside the toilet that diminishes the opening for the waste to pass through. Your best bet here is to install a new water saver toilet. At Sav-On Plumbing, we are skilled in the removal of obstructions and/or the installation of new toilets. So, if you can’t cure the problem yourself, call us for a free estimate before you replace the toilet.

Tips to Consider When Purchasing a Water Heater

All water heaters are created equal right? NOT!!! A top quality water heater, like what we sell, can only be purchased at a plumbing supply house. We sell and install Bradford White water heaters; the ONLY water heater still made in the USA. These heaters have several features that make them a far superior choice over the heaters homeowners purchase at the do-it-yourself centers.

Bradford White heaters come with a standard 6 year warranty on the tank AND the components-elements, thermostats, temperature/relief valve, gas control, etc. And, the quality of the components is far superior to your home center heater (check the elements for size for instance). Our heaters will outlast the home center heater without fail.

Another often overlooked item is the water heater drain. Of course, we all know that water heaters are supposed to be drained periodically; every 3-6 months minimum. Our water heaters have an all brass drain that won’t fail and leak after the tank has been drained. A cheap plastic drain will work, once or twice, but when it fails you’ll have 40-50 gallons of water leaking that you won’t be able to stop. No one considers this until it’s too late.

Lastly, our water heater comes with a one year in-home service warranty. This means if you have a problem the first year, we will come fix it at no charge to you. If you have a problem in years 2-6, you will pay for the service, not for the parts. Bottom line, you will save money in the short and long run, plus avoid the hassle of having to find someone to try to repair a substandard water heater.

Give us a call 602-488-4647. We’ll quote you a reasonable price and get it done the same day. That’s service!


Replace Bath Tub with Shower for Elderly Access/Safety

A “slip and fall” injury can be a serious matter to anyone, but it is particularly dangerous, and far more common to the elderly. Bath tubs, with their high sides, present a potentially hazardous situation to the ones nearest and dearest to our hearts. If your parents are anything like mine, they won’t ask or express their fear of falling in the bath tub, for a variety of reasons we won’t delve into here. However, when I recently asked my Dad if he would like me to remove his bath tub, and replace it with a large walk-in shower, he jumped at the chance. It was no picnic getting the large, cast iron bath tub out of this small bathroom. The house is old, and the floors were out of level, which necessitated re-doing the floor before we could proceed. We also changed the plumbing in the wall and added a new pressure balanced shower valve with scald-guard protection. Inside the walls, we put backer boards to attach the handicapped grab rails. Anyone can grab these babies and they are not going to come loose. Since a shower needs a bigger drain than a bath tub, we installed a larger drain before we put the new shower pan in, a fiberglass unit with a no-slip floor and a seat. Lastly, we trimmed out the walls with  new fiberglass reinforced panels and a new shower door.  It was a really sharp job and made me happy to be able to do something for my Dad that he needed, but would never ask for. While this of course, doesn’t guarantee that he won’t have some problem in the bathroom in the future, it gives me enormous peace of mind knowing that we (my brother in law and myself) have done all we can to insure that something like a fall in the tub doesn’t happen on our watch.

If this sounds like something that your parents might need, give us a call @ 602-488-4647. We’ll come out and give you a free estimate, and show you some pictures of what we can do for your parents, grandparents, whomever.

shower installation for handicapp accessible

What Exactly Is a Free Estimate?

Customers call us regularly wanting to get a “free estimate”.  Therefore, we must examine what is a “free estimate” and what is not a free estimate. Generally speaking, a free estimate is when a customer calls us out to look at a problem that we can see, for instance a leak under a sink, or a toilet leak. We can take a look at the problem and give an accurate estimate of what is involved without having to take something apart to find out what is really going on.  When a customer calls with a problem like, for instance, a leak inside a wall, we cannot usually give an accurate estimate on a job of this scope without opening the wall to ascertain what exactly is going on, and this involves some work on our part. Therefore, we must charge you for diagnosing what the problem is. The same thing applies on a water heater that is not producing hot water; we have to take the covers of the water heater and use some test equipment to diagnose the problem. This is not a free estimate either.

We are happy to give free estimates. The prices we quote are fair prices, and are usually lower that what our competition quotes for the same repair. We want people to call us when they are ready to have the work performed. We will come and look at your problem and quote you a price you, and we, can be satisfied with. If you are just interested in getting an idea of what something might cost, we can try and give you a “phone estimate”, or when we have a serviceman in your area, we will be happy to stop and take an actual look at your problem for free.

Hopefully, this clears up what is and what is not a “free estimate”. If you have any questions, please call SAV-ON Plumbing 602-488-4647. We will be happy to discuss your problem and it’s possible solution.

Should My Water Heater be Serviced? Why? How?

Most water heater manufacturers recommend servicing your water heater every 3 or 6 months. This is designed to flush the sediment out of the heater, giving you more efficient operation and more hot water out of your unit.

  • The first step in this procedure is to shut off the power to the unit, if it is electric, or turn the gas control to off if it is a gas water heater.
  • Second, shut off the ball valve or gate valve at the top of the heater.
  • Third, hook up a hose to the water heater drain at the bottom of the heater and open the drain. It will probably be necessary to open a hot water faucet in the home for the heater to drain. You can also open the temperature/pressure relief valve on the heater to accomplish this. Some water heaters, particularly those that haven’t been serviced on a regular basis, will not drain. If this is the case with yours, we strongly recommend that you call a service professional; it can be quite tricky to get it to drain with out making a mess or a flood.
  • After the heater has thoroughly drained, shut the water heater drain, remove the hose, and open the valve at the top to refill the water heater. Leave a faucet open in the home to allow the air to purge itself from the heater. When you hear the heater fill up, and there is a steady stream of water and no air, shut the faucet off and turn the power back on (or re-light the pilot light if it is gas). You are now back in business, and should have hot water in 30-40 minutes.

It is imperative that you do not turn the power back on, or re-light the water heater until it is full of water. If all this sounds like too much for you to handle, or you run into problems, give Sav-On Plumbing a call 602-488-4647. We are very experienced performing this task, and can save you time, aggravation and expense.

How Do You Repipe a Mobile/Manufactured Home?

Mobile homes, or manufactured homes are often in need of re-piping. Most older models have some form of polybutylene pipe underneath the home and behind the walls. Some even have plastic shut off valves and polybutylene supply lines. These shut off valves are notorious for not shutting off when you need them too; like when you have a leak and NEED them to shut off. And polybutylene pipe (or “poly” pipe as it is often referred to), is a nightmare waiting to happen. A spraying hole in a “poly” pipe line can ruin a floor in a very short time; the particle board underlayment absorbs the water, swells up, and the flooring buckles. An ounce of preventition is definitely the best policy here. The next step is to determine whether to repipe in plastic or copper. The high cost of copper pipe, and the difficulty of installation under a manufactured home, make Wirsbo plastic pipe an affordable and practical solution. With new brass shut off valves, and no-burst stainless supply lines, your new plumbing with last, for most of us, a lifetime-Wirsbo pipe has a 30 year warranty, that’s a better warranty that copper pipe.

If you want to be pro-active on your home repairs, and re-pipe BEFORE the flood, call us at Sav-On Plumbing for a free estimate. Call us today.

Pressure – Balanced Shower Valve – Do I Need One?

Has this ever happened to you? You’re in the shower and someone flushes a toilet and WOW, the water goes from pleasantly warm to scalding hot! Most likely, you have an old style, “non pressure-balanced” shower valve. This is not only annoying, it’s also a safety hazard. Imagine your mother-in-law; no, imagine YOUR mother getting scalded by by this burning hot water, unable to adjust the water  temperature or get out of the way fast enough to avoid being burned. We all know how that would make us feel. The remedy to this entirely avoidable nightmare is a pressure balanced shower valve. When someone flushes a toilet, or turns on a faucet, this valve keeps the hot and cold water volumes “balanced”, so that any temperature change will be a minor one. The cost of avoiding the above described scenario is well worth the piece of mind it will deliver. Even if it’s not your mother (or mother-in-law), none of us like getting scorched by burning hot water when it is easily avoidable. Call us at Sav-On Plumbing; we will come out and give you a free estimate on replacing your shower  or tub/shower valves with new “pressure balanced” ones.

Why Do I Have Smelly/Brown Water Coming from my Faucets?

Smelly water and brown water coming from your faucets can be, but are not always related. Oftentimes, when you get brown water from your faucets, the culprit is a piece of galvanized pipe that is going bad. “But I’ve got copper plumbing” you say. Many people have copper plumbing in the walls, but their angle stops valves are connected to a galvanized nipple coming out of the wall. And, many water heaters have galvanized nipples on top of them. The connection between the copper and the galvanized goes bad, and voila-here comes the brown water. At Sav-On Plumbing, we can track down the source of this brown water and remedy the situation. If left untreated for too long, it may involve replacing the water heater. These things are best repaired when they first appear. Smelly water, or water that smells like “rotten eggs” is usually a sign that the anode rod in the water heater has gone bad. This anode rod protects your water heater from corrosion from the inside out. This is definitely something you’ll want to get fixed ASAP. Sometimes this can be fixed by replacing the anode rod and treating the water heater with bleach water; other times the water heater must be replaced. Call us and we will examine your problem, and together come up with the best solution for your individual circumstance.

What is a Comfort-Height Toilet and Do I Need One?

A “comfort-height” toilet is a toilet that is higher up from the floor than a standard height toilet. The height of a toilet is measured from the floor to the edge of the rim. Toilets vary in height from 14″ to 18″. If you are used to a toilet that is say 15″ or so, and install a toilet that is 14″, you will definitely notice that 1″ difference the first time you go to sit down, in fact that 1″ will seem more like a foot and you will probably feel like you’re going to fall. Generally speaking, your cheaper toilets tend to fall in the shorter range. Your taller toilets, or “comfort height toilets” tend to cost more; how much more depends on the quality of the toilet you purchase. A 16-1/2″ inch toilet is the most common toilet we sell. Our customers rave about how much easier getting on and off the “throne” is when it is the higher toilet. Since there aren’t any places where you can just go and try a comfort height toilet, you’re probably going to have to trust us on this claim.

Check our reviews on Yelp, DexKnows.com and the testimonials on our web site. Then call us and we can discuss whether this is something you would like.

These toilets also come as “water-saver” toilets. We recommend the 1.28gal per flush models. These toilets have a powerful flush, and use only 1.28 gallons. Call us today.

Do I Need a Pressure Regulator?

Do you hear loud banging noises when your plumbing fixtures shut off after use? Or maybe you can hear the water flowing through the pipes when you use your plumbing. These are signs of excessive water pressure. If the water pressure to your home exceeds 85 lbs., the Uniform Plumbing Code (the code that regulates plumbing in AZ) says you need a pressure regulator.

Maybe you already have a pressure regulator but it is out of adjustment, or needs to be repaired. A properly adjusted pressure regulator will extend the life of your plumbing system, reducing the pressure on your plumbing fixtures makes them less prone to leaks and drips. And excessive water pressure is a mortal enemy of your water heater. The pressure is easily checked with a pressure gauge attached at your hose bib. In order to get an accurate reading, any present leaks must first be fixed before the test. Sav-On Plumbing will be happy to test your pressure at no charge. Call us today to schedule a free, no charge look.

If you need a pressure regulator, we will be happy to give you a free estimate on the purchase and install of one. We can also fix any other plumbing problems you may have. Call us today.

Why a Phone Estimate is Not Such a Good Idea

waterheater leaked and caused over $9000.00 in damages.

We get a lot of phone calls from customers asking for a “phone estimate”. Usually, these customers are just checking prices, looking for the “best deal”. The problem here is that it is unreasonable to expect a phone estimate, given sight unseen, to be a firm price the customer can hold the contractor to, and it is unfair to expect it to be accurate, given all the variables involved in a plumbing repair job.

At Sav-On Plumbing, we offer a free on-site estimate and we will give you a full description of what we will do and a firm price you can hold us to, given that the work involved is what we estimate it to be. Sometimes, when the work is hidden from view this is not possible. Our policy in this case is to give an estimate based on what we think is involved, and once the problem is exposed (for instance, a leak behind the wall), we will confirm what the actual job is and the actual cost. We do NOT want to be the guy who quotes a low price over the phone just to get to the job, and once we’re there say “Oh, this job is much more involved and blah, blah,blah, and it’s going to  cost you two/three times the original phone estimate. Their hope is that once they’re there, you’ll figure “I might as well have them fix it”, and you end up paying through the nose for it. At best, they have wasted your time. We are not looking to waste your time or ours. Call a few companies and get their phone estimate; then call us and we’ll look at the job and give you a price you and we can live with. You’ll save time and money dealing with us-That’s why we’re Sav-On Plumbing.

Water Heater Pans

Water Heater Pans – A Low Cost, High Return Insurance Policy.

Water heater leaked without a pan for about a year causing over $9,000 in damage.

A water heater pan, or water heater drain pan, is a great insurance policy against possible water heater leaks. Sooner or later, no matter how good of a water heater you install, it will eventually leak. This includes you “lifetime warranty” water heaters also. Unfortunately, not all homes are set up so that you can have a water heater pan. But if you can, a water heater pan can save you costly repairs from water damage, including drywall damage, carpet, cabinet, furniture and even “black mold” damage.

The basic premise is simple: put a water heater drain pan under the heater, and hook up a drain line that takes the leaking water outside the home, garage, utility room, etc. The easiest time to do this is when a new water heater is installed. It’s probably an even better idea to install one under an older water heater, because it is going to leak-sooner rather than later.

Call Sav-On Plumbing and we will give you a free look and discuss your options. Once your heater starts leaking and the damage is done, it’s too late. Call now!


Why Do I Smell Sewage in my Bathroom?

The most common reason for “sewer gas” smell in a bathroom is a deteriorated wax ring under the toilet. Other possible causes for this smell could be a broken or leaking p-trap under the shower or bath tub, or a leaking p-trap under a bathroom sink. One additional cause could be a build-up of hair in the sink drain mechanism that is decaying. While this is not technically sewer gas, the smell of decaying hair is remarkably similar to sewer gas and is often mistaken for this. This smell is the most easily remedied, as the solution is to clean the hair out of the trip lever mechanism.

If the smell is from the toilet, it will be necessary to pull the toilet up  from the floor, remove the old wax ring, and install a new wax ring. New floor bolts should also be included in this repair; and a new shut off valve and toilet supply line are always a good idea. Then, caulking should be applied around the fixture to complete the repair. If the caulking is not done, air will get under the toilet and dry out the wax ring and cause it to shrink, putting you back at square one all over again.

If the cause is a broken or leaking p-trap, if it is under the sink, the repair requires a new p-trap to be installed. If the leaking p-trap is under the shower or bath tub, this is definitely a job for a professional as it will most likely require the removal of the shower or bath tub to make this repair.

At Sav-On Plumbing, we are qualified to diagnose the cause of the problem and to make the repair. Cal us for a free consulation on the cause of your sewer gas smell and a free estimate on the repair.

Recommended Water Heaters

What Water Heater Does Sav-On Plumbing Recommend and Why?

At Sav-On Plumbing, we recommend and install Bradford White water heaters. We will install other brands, if that is what the customer wants or has already purchased. However, when we are asked to purchase and install a water heater for our customers, we recommend purchasing a Bradford White product. There are many good reasons to install Bradford White.

  • Firstly, Bradford White is the only water heater still manufactured in the United States (most other brands are manufactured in Mexico).
  • Secondly, Bradford White’s guarantee is the best in the business. Their standard guarantee on their water heaters is 6 years, the same as most other brands.
  • Bradford White was the first manufacturer to offer a six year warranty; other manufacturers then followed suit.
  • Bradford White also offers a full six year warranty on their parts; elements, thermostats, temperature relief valve and nipples. This means if you have us install a Bradford White heater and an element or thermostat fails, we will replace those parts for a labor charge only.
  • Plus, the quality of the working parts in a Bradford White water heater far surpasses the quality of the parts you will find in a home center water heater.
  • In addition to all this, Bradford White water are competitively priced to the home center and other plumbing outlets products.

So, if it’s time to replace your existing water heater, and we recommend you replace it BEFORE it fails and causes a flood or water damage, give us a call for a free quote on installing the best, Bradford White.

Why should I install a Water-Saving Toilet

Today’s water-saving toilets really do save water. Years ago, when 1.6 gallons per flush first was mandated, it was not uncommon to have to “flush twice” to clear the bowl. That is not the case anymore. Todays water saving toilets are real savers; the newest toilets use only 1.28 gallons per flush. That is a 20% savings over the 1.6 gallon flush toilet, and 64% savings if you still have a 3.5 gallon/flush toilet. In a four person household, with each person flushing the toilet 8 times per day, it’s not hard to see where some real savings can be achieved. And these new toilets will flush; first time, every time-guaranteed. So if “going green” and “saving water” is something that appeals to you, call us at Sav-On Plumbing. We will install a new “comfort height” toilet that is attractive and highly functional at a price you will like.

When is a Pipe “Re-routed” and How is that Done?

For the most part, a pipe is re-routed when it is leaking under the foundation aka, a “slab leak”. This usually is a water line leak, but it could also pertain to a drain leaking under the slab. In years gone by, most slab leaks were fixed in the ground, i.e., the leaking pipe was located, the concrete and tile were broken up, and the pipe was fixed by cutting out the leaking section and splicing in a new piece of pipe. The main problem with this type of repair is that once the pipe has sprung a leak, it is inevitable that sometime in the future, it will leak again (probably at Christmas when the family is all over). While it is possible to still repair the leak in the slab, we don’t recommend it, unless there is no other choice. The smart choice today involves re-routing the leaking pipe, usually through the attic or ceiling, from the two fixtures that it serves, and then re-connecting it back in the wall behind the fixture. This eliminates the leaking section of  pipe that is under the ground, thus no possibility of another slab leak in the same section of pipe. Plus, no tile to try to match up in the repair, no concrete to repair, no jackhammer, no fun. At most, perhaps some drywall to patch and/or paint, and in many cases there is none of that either.

If you have a slab leak, or think you might have a slab leak, call us for a free professional evaluation and estimate if necessary.

Replacing a Seat Washer

Tools and Materials Needed:

  • Adjustable wrench
  • Repair kit
  • Utility Knife
  • Screwdriver
  • Handle puller

Plumbing Tip: If you can’t break the faucet handle loose from the stem by prying with a screwdriver, use a handle puller.  They are pretty affordable.

1. Shut off the water supply at the shut-off valve and then pry the index cap from the handle with a sharp tool. (ex: utility knife)

2. Use a screwdriver or Phillips to remove the handle screw from the handle.

3. Drive the stem of the puller into the screw hole.

4. Use an adjustable wrench and loosen the bonnet nut.

5. Lift the stem to expose the seat washer and screw.

6. Reattach the handle to make working on the stem easier, and remove the washer screw.

7. Choose the correct size and shape replacement washer for your faucet by examining the valve seat, and press it into the stem’s retainer.

8. Tighten the washer screw in place and coat the washer ad stem threads with heat-proof faucet grease before reinstalling the stem.

What is a Slab Leak

What is a Slab Leak and How is it Repaired A “slab leak” is a leak under the concrete inside your home. Usually, they are water pressure leaks, but they can also be broken drain pipes. In most, but not all cases, they will be a “hot spot on the floor” or “water coming up through the floor”. Also, you may hear water running in the walls, but there is no water running through the faucets, as evidenced by leaking or dripping faucets. Therefore, the first step is to ascertain exactly what the problem is. If there is water coming up through the floor, the problem is pretty obvious. If there is not visible water, it will take someone skilled in the diagnosis of problems such as these.

We recommend calling a professional such as Sav-On Plumbing to determine if indeed it is a slab leak. If it is, the next step is a leak detection specialist to pinpoint the leak location so that a proper course of repair can be made. If it is a drain leak, then it will probably have to be repaired in the ground. If it is a water pressure leak, you may have other options. It may be the best course of action to eliminate the underground pipe and “re-route the pipe” through the attic, or across the roof, or above the ceiling. In some cases, it has to be fixed under the concrete.

At Sav-On Plumbing, we are highly skilled in the assessment of these leaks, determining the correct course of repair, and completing the job from start the finish. Call us and we will give you a free estimate on this or any other plumbing problems

The obvious signs of a slab leak are:

The sound of running water, when no water should be running.

If you hear running water in your home when all should be quiet, it means there is flowing water somewhere. If you don’t find visual clues (a dripping faucet, running toilet, sprinkler, or water connected appliances) to the source of the sound, it could mean you have a hidden leak under the slab.

A hot spot on the floor.
Hot water lines are usually insulated and don’t heat the floor unless it was built as a radiant heating system. If you have pets and they gravitate to a certain spot on the floor, check to see if it feels warmer than usual. This can be an indication that you have a slab leak.

Cracks in walls or floors.
There are several possible factors in the appearance of cracks in walls and floors. However, if the area under your property is compromised by water flow from a leak under your slab, it could create a massive void under the foundation. This void can put stress on the foundation, causing cracks in the floors and walls.

Mildew, excessive moisture under carpets, or musty odors.
Cracks in a slab due to a leak allow moisture into the flooring creating excessive moisture under carpets. In addition, drywall will wick the moisture up, and create an ideal environment for mold to grow behind the wall. Either of these symptoms might indicate a slab leak.

High water bills.

Unusually high water bills could occur for several reasons. If you have ruled out things like an improperly working meter and know usage has not increased, you will want to rule out the possibility of a slab leak by a qualified plumber.

If you are experiencing any of the above symptoms, call Sav-On Plumbing. Locating and repairing a slab leak does not have to be costly or time consuming. Sav-On Plumbing will visit your site and assess it for potential slab leaks at no charge.

If a slab leak is detected, we will:

Engage a leak detection and locator professional to pinpoint the location of the leak using non-invasive thermal imaging, pipe locating, and sound equipment.

Recommend the best course of action to eliminate existing leaks and potential future leaks, and provide an estimate for that work.

Sav-On Plumbing provides quality, professional, and personalized service. We walk you through the entire process, provide alternative solutions, and take a proactive approach to stopping future leaks.

Leaking Relief Valve Water Heater

Actually, it’s called a temperature/pressure relief valve because it relieves excess pressure in the water heater tank.

This can be caused by a malfunctioning gas control valve on the water heater, in which case you will want to have the problem remedied ASAP. Not only does it waste water, but it is also a safety issue. The pressure relief valve is your protection against a water heater catastrophe. Since changing it out requires knowing how to cut and sweat copper pipe, this job definitely requires professional help.  As always, we will be happy to come out, look at your problem, and give you a free, no obligation estimate-that’s what we do!

Why am I running out of Hot Water?

In most cases, running out of hot water is due to a problem with the water heater. It could be a simple fix such as draining the water heater to remove a sediment build-up. This is more common in older water heaters that haven’t been flushed out for an extended period of time. More commonly, it indicates a problem with the water heater such as a bad thermostat or bad element in an electric water heater or, in the case of a gas water heater, an improperly functioning gas control valve. In either case, this is probably a job for an experienced plumber with the proper tools for diagnosing the correct problem. Running out of hot water could also be a sign that something more serious is wrong, such as a leak under the foundation. This problem is indicated when you can hear water running in the walls, or under a sink for instance, but there is no visible water appearing. This problem will definitely require a trained technician to diagnose and repair. At Sav-On Plumbing, we can diagnose and repair this problem quickly and efficiently, usually the same day. Call us-we will be happy to come examine your situation and give you a free, no obligation estimate.

Plumbing Prices in Question!

Why do you charge so much to install my tub, faucet, toilet Or, “Why do you charge so much to install my water heater”, or  “clean my drain” or “install my faucet” etc. There are several reasons for this, and they are all pertinent. First and foremost, to attract and retain quality help, you have to pay them a decent wage. If you pay bottom of the scale labor rates, bottom of the scale labor is what you get. Our technicians are top-flight servicemen; they do the job right the first time and the customer will be satisfied years down the road when the work that we have done works consistently like it should. Secondly, the cost of doing business, and staying in business (so when you want us to come back and do more work in the future) is high. Advertising, insurance, and equipment is expensive and must be maintained, even when business is slow, or when everyone is slashing prices just trying to stay in business. Like our mothers told us when we were growing up-and it’s still true today, “You get what you pay for”. If you hire us to fix your plumbing, you can rest assured that when you need us down the road, we’ll still be around to come back and service your needs.

Your sewer clean out is NOT on the roof

Often times we are called by customers wanting us to come and “snake” their sewer line. Many of these  same customers want to know the price of the job before we send a serviceman to their home.

It is easier and much more efficient  to be able to clean the line from a clean-out on the ground.

It is also cheaper to clean the line from a clean-out. However, the  pipe on the roof for the drainage system is not a clean-out, nor is it intended to be used as such. Some plumbers routinely open the drain or sewer thru the roof vent. While this “quick-fix remedy” cures the problem temporarily, in the long run it creates more problems than it solves. Unseen roof damage that appears minor takes years off the life of the roof. Even more drastic is the damage that results when a healthy rain finally appears and suddenly, water is coming through the ceiling. Now the customer is hit with a double whammy; roof damage caused by neglect, and the consequent ceiling damage as a result.

Much better to have the sewer line located, properly- sized clean-outs installed and the line cleaned with a full sized cutter blade. Only then can the true condition of the sewer line be assessed, the line cleaning guaranteed, and no worries that the next monsoon or winter “soaker” will bring a nightmare to life right there in your home.

Repairing a leaking toilet!

Repairing a leaking toilet can sometimes be a rather taxing problem. Locating the leak is the first step. Often times, it is not the toilet itself that is leaking, but a leaking angle stop valve or supply line. Or, it may be the gasket between the toilet tank and toilet bowl that is leaking. Another possibility is the water level in the toilet tank is too high, causing water to leak out around the toilet tank flush lever. Lastly, it could be the toilet is leaking around the base of the toilet, indicating a new wax ring is needed. It is also a distinct possibility that the toilet drain is backed up AND the wax ring is bad, thus the leak. Now that we have determined the possible causes for toilet leaks, and have determined that it is the gasket between the toilet tank and the toilet bowl that is leaking, our next course of action is to shut off the water to the toilet. But the toilet shut off valve is “frozen” and won’t turn.

Perhaps now is the time to call a professional plumber like Sav-On Plumbing and get a free evaluation and free estimate on what is obviously more complicated that first meets the eye. If you find yourself in this situation, don’t hesitate to call us at Sav-On Plumbing. You’ll save more than just money-you’ll save a lot of wasted time, aggravation, additional and unnecessary work.

Why Ball Valves are Superior to Gate Valves

In the past week, we have replaced an unusual number of broken gate valves. Actually, they weren’t broken; the “gates” had been removed due to valve stem deterioration. Several of these customer tried shutting off their old gate valves with no chance of success.

Imagine your home flooding and not being able to shut off your water service valve – it’s not a pretty sight. Mold, furniture damage, damaged drywall, carpeting, paint and a potential unlivable home are real possibilities. Often times, a customer shuts off the gate valve, repairs the plumbing himself/herself (it’s the 21st century folks), turns the gate valve back on and voila-nothing. Or at best, a reduced flow. These are the lucky ones, believe it or not; they at least know they have a problem and can call an experienced, licensed plumber to remedy the situation by installing a new ball valve. There is no stem on ball valves, so when you turn the lever handle, the valve shuts off-it’s as simple as that. How much better is that, to spend a little now and avoid a potential disaster down the road. Because, you can count on it, sooner or later the gate valve will fail-most likely at the worst possible time when repairs will be the most costly.

If you’re not sure if your gate valve needs replacement, call us at 602-488-4647 and we’ll be happy to stop by at no charge and check it out for you.

Savings with Sav-On Plumbing!

Join our blog community and stay in touch to learn about our plumbing savings.  We will update this section weekly with new plumbing deals for you to save with.  If you have a request, jut drop us a comment and we will be glad to reply to you.  To start with, Save $100.00 off any bathtub or shower unit replacement!  Great savings for those of you who are looking to remodel your bathroom or are just looking to replace that old tub or shower.